Project Wonderful

Sunday, November 4, 2012

Election Day Confirm Calls

I went to write a little note about making a good E-day Confirm Call for the organizers over here and I thought it might be something you all could benefit from as well. So here it goes. Best practices for E-day Confirm Calls:

Make (at least) three rounds of calls to your Election Day Vols. Sunday, Monday AM and Monday Evening. Leave a message on Sunday and Monday Eve.

Never say we're calling to "confirm" always says we're calling to "remind." These people signed up, the expectation should be that they are showing.

Even if you have spoken to this volunteer before, make sure you confirm the staging location address and the phone number to reach out to you-. Impress on them that you are expecting them and that they should call you if they have any problems getting there.

Always ask the volunteer if they have someone they can bring with them (husband, wife, children, friend).

Remind volunteer of anything he/she will need to bring (for example a cell phone and charger).

If they are scheduled for a later shift ask them to come for an earlier shift as well.

Sample: Eday confirm call

Hey this is a message for Loretta. This is Nancy with the Jonah Hill for Congress campaign. Just wanted to remind you we're counting on seeing you at our campaign office at 169 Cashew Blvd in Fayetteville tomorrow at 10am to make some phone calls. We are expecting a high turnout election on both sides so please make sure you are here on time to help us turn out as many voters for Jonah as possible. Don't forget to bring your cell phone and charger. If you have any questions at all, please give me a call at 866-NANCY. Can't wait to see you tomorrow! We're counting on you to help us win!

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